Question 1

Who qualifies for Reach Community Care services?

Accepted Answer

Adults enrolled in New York State Medicaid who have a qualifying health condition and an unmet health-related social need — like difficulty accessing food, stable housing, or transportation — may qualify for free medically tailored meals and related support through a contracted Social Care Network.

Question 2

Is there a cost to me?

Accepted Answer

No. All services are covered by your New York Medicaid plan at no cost to you, and using them will not affect your benefits.

Question 3

How long does the application take?

Accepted Answer

The intake form takes about 2 minutes. After you submit, a Care Navigator will reach out within 1–2 business days to confirm next steps.

Question 4

Is my information private?

Accepted Answer

Yes. Reach Community Care follows the HIPAA Privacy Rule. Your information is encrypted, never sold, and only shared with a contracted Social Care Network to coordinate the services you request.